Systems Make the Heart Grow Fonder
Even the best companies can hit roadblocks when systems fall short. SG Network Services once faced fragmented processes, siloed operations, and endless manual work that drained resources and slowed growth. But everything changed with when they implemented their system "Pulse" aided by industry titans Quickbase and CloudBase Services. By unifying workflows and streamlining operations, SGNS unlocked exponential growth—10x, to be exact. Want to know how the right systems can transform your business? Discover the full story and see how streamlined processes lead to extraordinary success.
As a company, we’ve grown 10x since we started implementing Quickbase. Without this tool, that growth would not have been possible. We're excited for what's to come!
- Chris Harper, VP of Operations - SG Network Services
Challenge:
- SGNS had fragmented processes and lacked cohesive management tools
- Lack of governance due to processes that existed in silos, managed by different people in various ways
- Spent significant time gathering work from disparate sources
- Relied on manual tools like spreadsheets, making it difficult to have a holistic view of projects from planning to closeout
Solution:
- Quickbase provided a unified platform for SGNS. Chris Harper, VP of Operations at SGNS, saw the opportunity to implement Quickbase as a company-wide CRM and project management tool.
- CloudBase Services, a business systems consultant of Quickbase, provided hands-on support to help SGNS design, develop, and deploy their application.
- SGNS embedded their proprietary process and business controls into a solution called "Pulse" which continues to evolve into a vendor management, CRM and ERP solution connected to Quickbooks for single-pane-of-glass business analytics and management.
Results:
10x Growth for SG Network Services
Quickbase provided a unified solution that resulted in exponential gains. It's open architecture allows the software to ebb and flow with the changing demands of the business.
Significant Time Savings
Quickbase allows SGNS to save time on processes, thanks to eliminating silos and time-consuming manual tools.
Reduced Hiring Spend
Before Quickbase, the SGNS finance team needed to hire additional accountants to help keep up with increased workload. Quickbase has enabled them to manage with their existing team, eliminating the need for additional hires.
Pulse has given us the fit and finish of a corporate enterprise, allowing us to flourish and continue growing. Quickbase is an amazing product, and Cloudbase is an amazing partner!
- Tom Roberto, Chief Technology Officer - SG Network Services
Superior Tools Make Exceptional Partners
At SG Network Services, we believe that the right tools don’t just improve processes—they strengthen partnerships. By leveraging innovative solutions like Quickbase and collaborating with trusted experts like CloudBase Services, we’ve not only transformed our operations but also elevated the value we bring to our clients. Superior tools empower us to deliver exceptional results, proving that when technology and expertise align, everyone wins.
AI-Powered Systems: Our Crystal Ball for Staying Ahead
We don’t just use technology to keep up—we use it to anticipate and adapt. Quickbase's AI-driven systems combine advanced business analytics with geographic awareness, giving us the tools to predict trends, optimize operations, and deliver smarter solutions for our clients. Whether it’s forecasting project timelines, managing resources, or identifying opportunities before they arise, our systems ensure we stay steps ahead. By harnessing the power of AI, we turn data into decisions and insights into action, giving us—and our clients—the edge in an ever-changing business landscape.
CloudBase provided hands-on assistance and strategic coaching to help SGNS design, develop, and deploy their application. Our goal was to ensure they could grow their business and maintain quality.
- Debbie Taylor, Chief Executive Officer - CloudBase Services
Collaboration is What Set Pulse Apart
The collaboration between SG Network Services, Quickbase, and CloudBase Services represents the true power of partnership. By combining SGNS’s expertise in delivering innovative IT solutions, Quickbase’s versatile platform, and CloudBase Services’ hands-on implementation support, we created a system that’s more than the sum of its parts. Together, we designed a unified, scalable solution that eliminates inefficiencies, empowers teams, and drives unprecedented growth. This partnership didn’t just meet expectations—it set a new standard, delivering a level of capability and foresight that others simply can’t match. It’s proof that when the right partners come together, extraordinary results follow.
