Chris Harper
Hi, I'm Chris Harper.
Director, Operations
Strategic & proven operations leader leading end-to-end service programs. Expert in the execution of field logistics, technology enablement, and support services and their impact to enterprise customers.
Short Biography
With over 20 years driving large-scale technology deployments from vision to value, Chris Harper leverages his deep retail tech expertise to lead digital transformation programs for some of the Fortune 500. Having managed implementations across 1000+ stores from big box retail to specialty shops, he navigates multifaceted challenges of change management and deployment at scale.
Chris’ sweet spot is understanding omni-channel consumer perspectives and mapping those insights to deliver truly frictionless field logistics programs powered by partnerships and direct recruiting experience. He holds stakeholders accountable to customer-centric metrics that matter most — transaction frequency, satisfaction, expertise.
Whether building consensus during times of challenge or rallying resources to tackle ambitious timelines, Chris’ calm, resolve and methodology brings bold ideas to life. He pairs visionary thinking with PMP-certified skills in planning, communication, budget oversight, quality control, and risk mitigation honed through decades of complex retail projects. The result? Seamless and award winning execution.